At Atmaara Smart Locks Kenya, we are dedicated to providing our customers with top-quality smart locks and superior customer support. We stand behind our products and offer a comprehensive warranty to ensure your peace of mind when you purchase from us.
Warranty Coverage
Our warranty covers any manufacturer defects in the smart locks that arise during normal use. The warranty does not cover damages resulting from misuse, abuse, accidents, or unauthorized repairs.
Duration of Warranty
Our warranty is valid for one year from the date of purchase. If any manufacturing defects are identified within this period, we will repair or replace the smart lock free of charge.
Claiming the Warranty
To make a warranty claim, please contact our customer service team or bring your smart lock to any of our authorized service centers.
Exclusions
The following are not covered under our warranty:
- Damages resulting from improper installation, handling, or unauthorized modifications
- Normal wear and tear
- Any modifications or alterations made by the customer or a third party
- Loss or theft of the smart lock
Additional Information
This warranty is non-transferable and is only valid for the original purchaser. Atmaara Smart Locks Kenya reserves the right to amend the warranty policy at any time without prior notice.
Contact Information
For any questions or assistance with returns or exchanges, please contact our customer support team:
- Email: smartlocks.ke@gmail.com
- Phone: tel: +254-739-844-555
- Address: Silverpool Office Suites, Along Jabavu Lane, Hurlingham, Nairobi, Kenya
For further details about our products, please visit our Shop page.
Thank you for choosing Atmaara Smart Locks. We appreciate your business and are here to help ensure your satisfaction with our products.